There can be a number of reasons why you may miss a flight. Even the most organised of people cannot prepare for unforeseen circumstances which may lead to this event occurring.
Missing a flight can be incredibly stressful. Should you find yourself in this position, here is what you should do…
What to do if you have missed your flight
Will the airline refund me for a missed flight?
No. It is your responsibility to be on the flight in time. Some airlines may allow a discount on the next available flight, but it is not guaranteed and at the discretion of the airline.
What happens if I missed the first leg of a flight?
If you miss the first flight of a multi-city ticket, then it is likely that you will be marked as a ‘no show’ and the following leg will be automatically cancelled. If the layover between the connecting flight is long and you are able to get another flight and make the connection in time, make sure you let the airline know immediately so they can update their systems that you will be able to board the connecting flight. If the connecting flight is with a different airline than the first, you must inform them yourself also.
If you have booked a second flight that is a separate flight and not connect to the first leg, you must call ahead and let them know that you missed your flight and what your plans are. Will you make it in time for the connecting flight? If not, perhaps they can put you on the standby list in advance.
What happens to my baggage if I missed my flight?
If your luggage has already been checked in but you do not make it to your flight, find a representative as soon as possible to let them know. If your luggage has left on the flight and you have informed a representative, they may be able to have someone collect the luggage at the other end, rather then it being left in the carousel uncollected.
You must always be on the safe side with your luggage and have lost or delayed baggage cover in your travel insurance policy.
Allianz Travel’s Missed Departure Policy
With a travel insurance policy with us, we will pay you up to the amount shown in your summary of cover for the cost of extra accommodation and transport which you have to pay to get to your journey destination or back home because you are delayed by more than 4 hours in getting to the departure point by the time shown in your travel itinerary (plans) because:
- public transport (including scheduled flights) does not run to its timetable
- the vehicle you are travelling in has an accident or breaks down.
For more information, please view our policy details here: https://www.allianz-assistance.ae/v_1544957128481/en/media/documents/Terms_and_Conditions.pdf
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Allianz Travel Insurance is underwritten by Alliance Insurance Company P.S.C and serviced by Allianz Travel / NEXtCARE Effiel Boulevard Limited Building 1st floor, Umm Al Sheif, Sheikh Zayed Road, PO Box 80864, Dubai United Arab Emirates.