General Website Terms & Conditions

Terms of Use - Allianz Travel UAE

- Our products are available exclusively to residents of the United Arab Emirates.

- This website will not deal with, or provide any services or products to, any country subject to sanctions by the Office of Foreign Assets Control (OFAC), in accordance with the laws of the UAE.

- Customers must be 18 years of age or older to purchase our products. Travel Insurance policies may be purchased on behalf of children, provided the transaction is completed by a parent or legal guardian.

- Please note that multiple transactions processed at checkout will result in separate postings to the cardholder's monthly statement.

- All credit/debit card details and personally identifiable information will not be stored, sold, shared, rented, or leased to any third parties.

- Upon successful completion of your online payment, the selected Travel Insurance policy will be sent to the email address provided during the booking process.

- If you do not receive your policy by email within 3 hours of purchase, please contact us:

  - Email: travel@nextcarehealth.com

  - Phone: +971 4 270 8705

- Our Call Centre team will resend the purchased policy to your registered email address.

  • Requests for policy cancellation must be submitted within 14 days of purchase, provided no claim has been made and the travel date has not passed.
  • Approved refunds will be credited to the original payment method within 7 business days of the cancellation request.
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  • To request a cancellation or refund, please contact us::

  - Email: travel@nextcarehealth.com

  - Phone: +971 4 270 8705

  • - The information provided on this website is for general informational purposes only and does not constitute an insurance contract. Please refer to your policy document for full terms, conditions, coverage, and exclusions.
  • - We make every effort to ensure the accuracy of the information on this website; however, we do not guarantee that the content is error-free, complete, or up to date.
  • - We shall not be held liable for any loss or damage arising from website downtime, technical errors, payment processing failures, or unauthorised access to the website by third parties.
  • - We reserve the right to update, modify, or replace these Terms of Use at any time without prior notice.
    - Any changes will be effective immediately upon publication on this website. Continued use of the website following any amendments constitutes your acceptance of the revised terms.
  • We encourage you to review this page periodically to stay informed of any updates.